Here’s the deets.

Terms and Conditions

By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

Use of Site

• You agree to use this website only for lawful purposes.
• You must not misuse, disrupt, or attempt to gain unauthorized access to any part of the website or related systems.

Intellectual Property

• All content on this website (logos, text, images, design, etc.) is owned by or licensed to us and is protected by copyright and other laws.
• You may not reproduce, distribute, or exploit any part of the site without written permission.

Liability

• We make no guarantees about the accuracy, completeness, or reliability of any content on this site.
• We are not responsible for any loss, damage, or inconvenience resulting from use of this site.

Links to Other Sites

• Our website may include links to third-party sites. We are not responsible for the content or practices of those sites.

Changes

• We reserve the right to update or modify these Terms at any time. Continued use of the site after changes means you accept the updated Terms.

Privacy Policy

We value your privacy. This policy outlines how we collect, use, and protect your information.

Information We Collect

• Basic contact details you provide (such as name, email, phone number).
• Usage data, such as pages visited and interactions with the site.

How We Use Information

• To improve our website and user experience.
• To respond to inquiries and provide services.
• To send updates or promotional messages (if you have opted in).

Cookies

• Our site may use cookies to track usage and improve performance. You can disable cookies in your browser settings.

Sharing of Information

• We do not sell or rent your personal data.
• We may share data only when required by law or with trusted service providers who help us operate the site.

Security

• We take reasonable steps to protect your information but cannot guarantee complete security of data transmitted online.

Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Returns Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, call during normal business hours for authorization.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to PPH.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us for questions related to refunds and returns.